Engage your community, increase accountability, and create an impact

All of our different types of communities – organisations, associations, NGOs, community groups and companies – have two overarching challenges: how to engage the members of the community and strengthen their commitment, and how to measure the impact of the community’s strategy, objectives, and activities.

The Community Impact Wheel

The Community Impact Wheel is a web-based impact survey tool that helps you to increase engagement with your community, and to lead with better data through immediate interaction with the community.

Put your people at the front and centre of their own journey, and show them how they fit into the bigger picture as valued members of the community. Foster commitment through building a sense of belonging and of agency.

Make visible the views and values of the silent majority, and increase transparency and accountability across the community. Understand what your community really thinks, and make use of the data to make the right, smart, strategic decisions.

Three-dimensional co-creation of value

The Community Impact Wheel moves beyond the functionality of traditional survey and engagement tools, converting a survey journey into three-dimensional co-creation of value, relevance, agency, and commitment.

The Community Impact Wheel places the community’s members at the heart of the community’s decision-making, and makes visible the interplay between the views and experiences of the individual members of the community, the collective membership, and the community’s strategy, objectives, and wider impact.

The Community Impact Wheel focuses on what matters the most: priorities & performance, transparency & accountability, strategy & impact.

Collaboration Opportunities

In 2025, the Community Impact Wheel is involved in exploring collaboration and partnership opportunities with commercial and public sector organisations, partners, and resellers.

Co-funded by the European Union, the development project investigates the growth opportunities of the Community Impact Wheel tool in these sectors, offering businesses and public sector organisations benefits that are particularly valuable in the context of ongoing digital transformation and change management challenges.

Get in touch to find out more!

What people say

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“I think the Community Impact Wheel it’s great. I have had really positive responses from those I have shown it to. The real time feedback is very popular with the younger members of the society.”

“We have both an immediate need for a survey tool for a small cohort and a longer-term requirement, and are considering integrating the Community Impact Wheel as a companion to SurveyMonkey where we run our larger annual membership surveys.”

“The Community Impact Wheel really helped to elevate the quality of conversation at our Council Workshop, revealing areas we had not previously clearly seen, and sparking discussions that we had not had before.”

“We are in the middle of large-scale restructuring of our membership engagement activities and are looking for technologies to support us with that. Our challenge is to engage a very large number of people all over the world, but I can see that our membership would like the way the Community Impact Wheel works.”